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Elements and Performance Criteria

1. Identify damage and select materials and repair process
   • Interpret product specifications and work order documentation
   • Identify product faults and make decisions as to the feasibility of the repair in terms of the intended use of the product and the quality specifications
   • Select technology appropriate for the repair
   • Identify appropriate repair materials and match to fault and repair method
   • Assemble materials and tools and check for suitability for purpose
   • Locate and use manufacturer information and safety advice on products to plan work
   • Plan order of work to identify required work sequences, times, work process stages, engineering controls and personal protective equipment (PPE)
   • Design repairs to conform to quality specification, minimise time and economically use consumable materials
2. Conduct repairs
   • Identify and eliminate sources of contamination
   • Prepare surfaces in accordance with manufacturer instructions and workplace requirements
   • Conduct repairs in the appropriate locations and check for conformity with job specification
3. Clean work area and prepare products for the next process
   • Clean and inspect used equipment for serviceable condition and store appropriately
   • Tag unserviceable equipment, identify faults and inform appropriate personnel
   • Inspect and approve repaired products for suitability for further processing or for customer delivery
   • Tag products which do not meet quality specifications for further repair or treatment
   • Clean work area and return to approved condition
4. Follow workplace procedures to finish product
   • Follow waste and recycling procedures
   • Assemble and sort repaired products for delivery to other work sections in accordance with workplace procedures
   • Complete appropriate documentation
5. Identify and rectify routine problems
   • Identify the range of routine problems that can occur during the repair process
   • Determine and rectify routine problems in accordance with procedures
   • Identify faults in equipment, tag unserviceable equipment and report to designated person
   • Ensure appropriate records and logbooks are maintained to meet procedures

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Regulatory framework	The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used. Applicable legislation, regulations, standards and codes of practice include: health, safety and environmental legislation (HSE), regulations and codes of practice relevant to the workplace, manual handling and hazardous materials Australian/international standards relevant to the materials being used and products being made any relevant licence and certification requirements. All operations to which this unit applies are subject to stringent HSE requirements, which may be imposed through state/territory or federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and such requirements the legislative requirements take precedence.
Procedures	All operations must be performed in accordance with relevant procedures. Procedures are written, verbal, visual, computer-based or in some other form, and include one or any combination of: emergency procedures work instructions standard operating procedures (SOPs) safe work method statements (SWMS) formulas/recipes batch sheets temporary instructions any similar instructions provided for the smooth running of the plant.
Tools and equipment	Tools and equipment include one or more of: basic hand tools required for cosmetic repairs of products power/air tools plastic or other filling compounds. Additional tools and equipment will be selected as required from: hand tools used in the process hoists/lifting equipment not requiring any special permits or licences manual handling aids, such as hand carts and trolleys relevant personal protective equipment (PPE).
Routine problems	Routine problems must be resolved by applying known solutions. Routine problems are predictable and include one or more of: inappropriate filling materials being selected and used equipment failures unserviceable equipment effect of weather on curing times variations in materials contamination of materials separation of filling and parent materials. Known solutions are drawn from one or more of: procedures training remembered experience. Non-routine problems must be reported according to according to relevant procedures.
Hazards	Hazards must be identified and controlled. Identifying hazards requires consideration of: heat, smoke, dust, vapours or other atmospheric hazards hazardous products and materials sharp edges, protrusions or obstructions slippery surfaces, spills or leaks electricity gas gases and liquids under pressure structural hazards equipment failures rotational equipment or vibration machinery, equipment and product mass limited head spaces or overhangs working at heights working in restricted or confined spaces other hazards that might arise.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and demonstrate the ability to:

read and interpret procedures, job specifications, material labels and safety data sheets (SDS)

determine the degree of repair able to be affected

select and use materials, tools and equipment to make repairs to meet job specifications

identify the priority in which jobs/product will be completed ensuring appropriate repair materials and equipment are available

check the repair to identify conformance and/or non-conformance to specifications

identify hazards and apply relevant hazard controls

apply safety procedures

apply housekeeping procedures

apply waste management procedures

recognise routine and non-routine problems

identify when the operator is able to rectify faults, when assistance is required and who is the appropriate source for assistance

take action to resolve faults or report faults to appropriate personnel

distinguish between possible causes of routine faults, including:

raw material variations

contamination of raw material

process/procedural problems

mechanical abnormalities

production defects

apply waste and recycling procedures

communicate effectively with team/work group and supervisors

complete workplace records

do basic arithmetical manipulations, including additions, subtractions, divisions, fractions and percentages.

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Knowledge Evidence

Must provide evidence that demonstrates knowledge relevant to their job sufficient to operate under routine only supervision and to solve routine problems, including knowledge of:

product quality requirements

product defect classifications

signs of typical product defects relevant to the products being made

types, applications and compositions of common repair materials

factors that affect the feasibility of repairing defects

methods for repairing common defects

sources of contamination that may affect repairs and how to eliminate them

routine and non-routine problems that may arise, the range of possible causes and appropriate actions

impact of incorrect or faulty materials

organisation procedures relevant to the work environment/job role

hierarchy of control

hazards that may arise in the job/work environment and:

their possible causes

potential consequences

appropriate risk controls.

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